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Opstimal Return Rescue
- by Opstimal
- From $29/month. Usage charges apply. Free trial available.
- by Opstimal
- From $29/month. Usage charges apply. Free trial available.
Route returns to exchange, credit, or fraud review with intelligent automation. Every decision includes an audit trail and analytics.
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About the Opstimal Return Rescue
Opstimal Return Rescue brings returns intelligence to Shopify merchants by routing each return to the right outcome: exchange, store credit, fraud review, or product fix. Every decision includes an auditable reason and detailed return analytics your team can review. The app flags suspicious returns before issuing credits, helping you catch return fraud early. Exchange-first routing encourages customers toward exchanges instead of refunds. Market-based return policy recommendations let you adjust rules by region. SKU-level analytics detect product issues per item. Works alongside your existing returns portal as an intelligence layer, not a replacement. Built for DTC brands, 3PLs, and multi-market Shopify stores that need smarter return decisions with full audit trails.
Launched: August 24, 2026
Key features
- Exchange-first returns: route refunds to exchanges or store credit
- Return fraud review queue: flag suspicious returns before crediting
- Return analytics: AI policy facts and SKU leak detection per item
Integrations with:
- Checkout,
- Customer accounts,
- Shopify Flow
Category:
Pricing of Opstimal Return Rescue
Starter
$29 / month
Plus usage charges
- Up to 50 return decisions/month
Growth
$99 / month
Plus usage charges
- Up to 200 return decisions/month
Scale
$299 / month
Plus usage charges
- Up to 600 return decisions/month
Enterprise
$799 / month
Plus usage charges
- Up to 2000 return decisions/month
