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OpenDesk

OpenDesk

Deliver smarter customer support with AI-powered responses, automated ticket handling, and unified inbox management. Get actionable insights to improve customer satisfaction and drive repeat business.

  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot
  • OpenDesk Screenshot

About the OpenDesk

OpenDesk brings smart AI-powered customer support to your ecommerce store, helping you deliver exceptional service that builds lasting customer relationships. Manage all your support channels in one unified inbox where tickets are automatically sorted, labeled, and prioritized. The AI assistant learns your brand's voice to create accurate response drafts and handle routine inquiries automatically. Track customer issues and identify trends to prevent problems before they affect satisfaction. Make smarter support decisions using detailed analytics and insights that drive customer retention. Whether you're handling a few tickets or thousands, OpenDesk helps your team provide faster, more personalized support that keeps customers coming back.

Key features

  • All your inboxes in one place - sorted, labeled, and prioritized
  • Respond faster with auto-drafts and auto ticket categorization
  • Train OpenDesk how to respond like you and automate tickets with confidence
  • Pinpoint and fix root causes of issues that lead to unhappy customers
  • Make data-informed decisions to optimize your support and business

Integrations with:

  • Gmail
  • Facebook
  • Instagram
  • Messenger

Pricing of OpenDesk

Monthly Plan

$49 / month

  • All features included
  • Unlimited tickets, users, automations
Install from Shopify App Store

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