OnCustomer: Livechat & Chatbot

OnCustomer: Livechat & Chatbot

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Connect with customers across multiple channels including live chat, Messenger, Instagram, SMS and more. Manage conversations, automate responses, and collect feedback - all from one platform with smart routing and SLA tracking.

Install from Shopify App Store Add to compare Contact developer via Shopify App Store
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot
  • OnCustomer: Livechat & Chatbot Screenshot

About the OnCustomer: Livechat & Chatbot

OnCustomer is a complete omnichannel communication solution that brings together live chat, social media messaging, and email support in one platform. Connect with customers through multiple channels including Facebook Messenger, Instagram, Shopee, Telegram, SMS, and Zalo. The app features intelligent chatbots for automated website interactions, smart conversation routing, and ticket management for customer support. Track service quality with SLA monitoring and gather valuable feedback through automated CSAT surveys. Whether managing live conversations or automating responses, OnCustomer helps businesses deliver personalized customer communication across all channels while maintaining consistent service levels.

Key features

  • Conversation management: Automatic Routing conversation from multiple channels
  • Bot website: Automated lead tools help optimize customer conversion on website
  • SLA: Alerts and reporting for conversations violating Service Level Agreements
  • Surpport: Interaction channel and ticket management to manage customer complaint
  • CSAT & Survey: Collect automatically customer feedback and surveys

App highlights:

    • Works with the latest themes

Category

Chat Support - Other

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