Pulse NPS, Surveys & Feedback
- by Omniconvert SRL
- Free plan available. Free trial available.
Get real-time customer feedback across all channels with NPS surveys and AI analysis. Track responses from web, email, SMS, and in-store, then respond quickly to prevent customer churn and improve satisfaction.
About the Pulse NPS, Surveys & Feedback
Key features
- Multichannel Surveys: Deploy surveys across web, email, SMS, apps, and in-store.
- Advanced Reporting: Segment feedback by channel, RFM, location, and more.
- Survey Builder: Easily create and customize surveys for various platforms.
- NLP Analysis: Use NLP to detect and monitor key customer issues.
- Proactive Feedback Management: Respond to feedback in real-time on touchpoints.
Pricing of Pulse NPS, Surveys & Feedback
Up to 200 Orders
Free
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
Up to 500 Orders
$19 / month
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
Up to 1K Orders
$39 / month
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
- NLP
Up to 5K Orders
$99 / month
- Post-Purchase Surveys
- Post-Delivery Surveys
- Unlimited surveys & responses
- Custom styling & Translations
- NPS
- Data Reports
- 5+ Integrations
- NLP
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