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HelloSend: SMS & WhatsApp Chat
- by Hellosend
- From $39/month. Free trial available.
- by Hellosend
- From $39/month. Free trial available.
Send SMS and WhatsApp messages to recover abandoned carts, notify customers about orders, and run marketing campaigns with AI support.
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About the HelloSend: SMS & WhatsApp Chat
HelloSend connects your Shopify store with SMS, WhatsApp, Telegram and voice calls for complete customer communication. Send automated order confirmations, shipping notifications and abandoned cart reminders to recover lost sales. Create targeted SMS and WhatsApp marketing campaigns for your Shopify customer segments to drive repeat purchases.
Manage all your text messages, WhatsApp chats, Telegram conversations and calls from one shared team inbox. The built-in AI assistant drafts replies and answers common customer questions, then hands over to your team when needed. Recover abandoned carts automatically with SMS and WhatsApp messages that include direct checkout links.
Send order updates and delivery alerts to keep customers informed throughout their purchase journey. The app includes opt-out handling and quiet hours to respect customer preferences. Perfect for stores looking to improve customer engagement through multi-channel messaging while saving time with AI-powered responses.
Launched: April 15, 2022
Key features
- AI replies with handover to your team, plus opt-out and quiet hours
- Abandoned cart recovery by SMS and WhatsApp with a link back to checkout
- SMS and WhatsApp marketing campaigns to Shopify customer segments
- Two-way texting, WhatsApp chat and calls in one shared team inbox
- Order confirmation, shipping and delivery alerts by SMS and WhatsApp
Integrations with:
- RingCentral,
- Telegram,
- Twilio,
- voice,
- WhatsApp,
- WhatsApp Business API (Meta)
Category:
Pricing of HelloSend: SMS & WhatsApp Chat
Starter
$39 / month
or $372/year and save 21%
- Up to 5 users
- SMS, WhatsApp, Telegram and voice calls
- Shared team inbox
- Automated order, shipping and delivery m
- Abandoned cart reminders
- Campaigns to Shopify customer segments
- AI agent with handoff to your team
- Opt-out handling and quiet hours
Growth
$99 / month
or $948/year and save 20%
- Up to 25 users
- SMS, WhatsApp, Telegram and voice calls
- Shared team inbox
- Automated order, shipping and delivery
- Abandoned cart reminders
- Campaigns to Shopify customer segments
- AI agent with handoff to your team
- Opt-out handling and quiet hours
Business
$299 / month
or $2,868/year and save 20%
- Unlimited users
- SMS, WhatsApp, Telegram and voice calls
- Shared team inbox
- Automated order, shipping and delivery
- Abandoned cart reminders
- Campaigns to Shopify customer segments
- AI agent with handoff to your team
- Opt-out handling and quiet hours
