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Notia Advisor: AI Chat & FAQ

Notia Advisor: AI Chat & FAQ

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  • by NOTIA is, s.r.o.
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  • Free plan available. Usage charges apply. Free trial available.

AI chat assistant that answers customer questions using only your store's content, products, and policies—no generic guesses.

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  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot
  • Notia Advisor: AI Chat & FAQ Screenshot

About the Notia Advisor: AI Chat & FAQ

Notia Advisor delivers instant AI-powered answers to customer questions using only your store's knowledge base, product catalog, and policies—no generic AI responses. The assistant helps shoppers find products, search your catalog, and add items directly to their cart within the chat interface. Create your knowledge base manually or automatically generate entries from existing pages and blog posts. Display the same answers as an on-page FAQ accordion for quick access. When the AI assistant can't resolve an inquiry, customers connect with your support team through a consent-based handoff that saves conversations directly to Shopify Customers. Your staff can reply from the embedded admin panel, and you can set up notifications and automations using Shopify Flow integration.
Launched: September 17, 2026

Key features

  • Answers grounded only in your knowledge base, products and policies.
  • Searches your catalog and updates the shopper's cart inside the chat.
  • Build a knowledge base or generate entries from your pages and posts.
  • On-page FAQ accordion powered by the same knowledge base.
  • Human handoff with clear consent, saved into Shopify Customers.

Integrations with:

  • Checkout,
  • Shopify Flow,
  • Flow

Pricing of Notia Advisor: AI Chat & FAQ

Free

Free

  • 20 conversations per month
  • AI chat and FAQ widget
  • Knowledge base inside your Shopify admin
  • "Powered by Notia" badge on the widget

Starter

$9 / month

  • 150 conversations per billing cycle
  • AI chat and FAQ widget
  • Email handoff and Shopify Flow triggers
  • "Powered by Notia" badge on the widget

Growth

$19 / month

Plus usage charges
  • 500 conversations per billing cycle
  • Email handoff and Shopify Flow triggers
  • No Notia branding
  • FAQ category customization

Pro

$49 / month

Plus usage charges
  • 2,000 conversations per billing cycle
  • All Growth features
  • Priority support
  • Optional extra conversation packs
Install the App

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