New craft ‑ Cancel Direct
- by New craft
- $6.99/month. Free trial available.
Save time and reduce support workload with automated cancellation management. Get insights into why customers leave, build trust through self-service, and turn cancellations into opportunities for future returns.
About the New craft ‑ Cancel Direct
Turn cancellations into valuable opportunities with this automated cancellation management app. The self-service system reduces support workload while creating a transparent experience for customers. When subscribers want to cancel, they can do it easily in their preferred language, building trust in your brand. The app collects important feedback about why customers leave, helping you make informed product improvements. By handling cancellations professionally, you increase the chances of customers returning in the future. Save time, gather insights, and maintain positive relationships - even during the cancellation process.
Key features
- Easily handle cancellations without manual intervention, freeing up support time
- Gain valuable data on why customers cancel, helping you refine products.
- Easily usable and translatable into any language
Pricing of New craft ‑ Cancel Direct
Pro
$6.99 / month
or $69.90/year and save 17%
- Order cancellation and reorder with app blocks
- Set restrictions on self-service cancellations
- Let customers provide own cancellation reasons