News
Shopify SEO
Shopify development
Netrafy
- by Netrafy
- Free plan available. Free trial available.
- by Netrafy
- Free plan available. Free trial available.
Verify COD orders, assign tasks to agents, and manage order confirmations with real-time notes and tags synced back to Shopify.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Netrafy
Netrafy is an order verification and management dashboard designed for Shopify stores dealing with cash-on-delivery orders. The app helps reduce RTO (return-to-origin) rates by enabling merchants to assign COD orders to telecalling agents who verify buyer details over the phone before shipment.
Teams can confirm or cancel orders directly through the dashboard based on verification calls. The app tracks agent activity logs and allows merchants to apply custom tags and write internal notes on any order for better organization.
All changes made during verification—including address updates, email modifications, tags, and order cancellations—automatically sync back to Shopify. This order management tool gives merchants full control over their COD verification process while keeping all information centralized and up-to-date across both platforms.
Launched: September 1, 2026
Key features
- Verify COD orders via agent assignment to reduce RTO rates.
- Log custom internal tags and notes on order confirmations.
- Push tag, note, address and cancellation changes back to Shopify.
Integrations with:
- Checkout
Category:
Pricing of Netrafy
Free
Free
- 1 store, 1 telecaller
- Confirm, cancel and edit orders
- Automatic order assignment
- CNR tracking, tags, order timeline
- Dashboard and Order History
Starter
$23 / month
or $234/year and save 15%
- ₹1,999/mo or ₹20,390/yr, billed in INR
- 2 stores, 2 telecallers, 1 manager
- Working hours, release waiting orders
- Telecaller performance reports
- Blocklist, CNR retries, reasons, tags
Growth
$57 / month
or $586/year and save 14%
- ₹4,999/mo or ₹50,990/yr, billed in INR
- 5 stores, 5 telecallers, 1 mgr, 1 admin
- Choose stores to route; bulk assign
- Store, product and reason reports
- Order History export
- Stock adjustments and Shopify sync
Pro
$92 / month
or $938/year and save 15%
- ₹7,999/mo or ₹81,590/yr, billed in INR
- Everything in Growth
- Unlimited stores and team
- Low-stock alerts
- Production programs to restock
- Audit trail
