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Neo Post Purchase Survey & NPS
- by Neo Apps
- Free
- by Neo Apps
- Free
Gather customer feedback with post-purchase surveys, NPS, and CSAT. Use templates and custom questions on thank you pages and more.
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About the Neo Post Purchase Survey & NPS
Neo Post Purchase Survey & NPS helps you understand customer feedback after they shop. Create surveys using pre-built templates, a question bank, or custom questions, then display them on thank you pages, in post-purchase emails, during exit intent, and across store pages. View all responses and reports in one dashboard to identify issues, track customer satisfaction with NPS and CSAT scores, and make data-driven decisions to improve your shopping experience. Customize surveys to match your store branding without coding.
Launched: February 4, 2026
Key features
- Collect post-purchase feedback on the thank you page and other key touchpoints
- Use pre-built survey templates and a reusable question bank for easy setup
- Detailed reports with charts and per-question analytics
- Response management page to view, filter, and review individual customer answers
- Customize surveys to match your store branding without any coding
Integrations with:
- Checkout
