neetoChat
- by Neeto LLC
- Free
Help customers shop smoothly with real-time chat support. Quickly set up this easy-to-use live chat app to manage orders, process refunds, and update shipping details right from the chat screen.
About the neetoChat
neetoChat helps your customers shop without interruption by providing quick support when they need it most. This live chat solution understands that customers primarily want to complete their purchase, but sometimes require assistance along the way. With a built-in Knowledge Base and straightforward interface, neetoChat lets you manage orders, process refunds, update shipping addresses, and handle cancellations - all from one simple chat screen. The app installs in minutes with zero complex configurations, making it easy for store owners to provide real-time customer support. Whether your shoppers need quick answers or order assistance, neetoChat keeps them moving smoothly through their shopping journey.
Key features
- View and manage all orders in your store on the chat support screen.
- Offer order refunds hassle-free, without leaving neetoChat.
- Help the users by changing the shipping address of their orders.
- Manage order cancellations, restockings & refunds with ease.