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Navidium Returns & Exchanges

Navidium Returns & Exchanges

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Automate your returns and exchanges with rule-based processing, instant replacements, and shipping label printing. Increase sales with store credit incentives and manage returns through a customizable customer portal.

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  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot
  • Navidium Returns & Exchanges Screenshot

About the Navidium Returns & Exchanges

Simplify your returns and exchanges process with this automated portal that lets customers instantly manage their orders. The rule-based system handles replacements, exchanges, and return label printing while reducing customer service workload. Set up customizable rules for damaged items, wrong sizes, or missing products, and route shipping insurance claims through your internal portal. Generate additional revenue by offering store credit incentives and controlling return label pricing through the upsell widget. Track performance with detailed analytics on returns, manage subscription returns, and maintain full control over your return policy - all without revenue sharing. Perfect for businesses looking to automate returns while maintaining profitability through strategic store credit and exchange options.
Launched: March 7, 2024

Key features

  • Instant replacements, exchanges, return label printing and more all rule based.
  • Reduce shipping label cost with our upsell widget that you control the price of.
  • Boost revenue with incentivized store credit and instant exchanges.
  • Collect revenue with our customizable unlimited returns widget with no rev share
  • Upsell products, manage subscription returns, and get deep analytics on returns.

Integrations with:

  • Checkout,
  • Customer accounts,
  • Easypost,
  • Gorgias,
  • Many more integrations,
  • Ship Station,
  • ShipHero,
  • Shippo

Pricing of Navidium Returns & Exchanges

Pay as you go

Free to install

  • Unlimited Total Store Orders
  • All Features Included
  • Instant exchanges, store credit
  • Customizable customer Portal
  • Full Support + Onboarding
  • Fully automated workflows
  • Automated shipping label generation

Premium

$199.99 / month

  • 199 Returns per month
  • Unlimited Workflows
  • Storewide Exchanges
  • Branded customer portal
  • Automated shipping label generation
  • Instant exchanges, store credits
  • Dedicated Support + Free Onboarding
  • Return protection widget

Enterprise

$299.99 / month

  • Unlimited returns
  • Return Protection widget
  • Unlimited Workflows
  • Storewide Exchanges
  • Branded customer portal
  • Automated shipping label generation
  • Dedicated Support + Free Onboarding
  • Instant exchanges, store credits, swaps
Install from Shopify App Store