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MOON Chat: AI Sales Assistant
- by THE MOON Agency
- Free plan available. Usage charges apply. Free trial available.
- by THE MOON Agency
- Free plan available. Usage charges apply. Free trial available.
AI sales assistant that answers shoppers 24/7, recommends products from your catalog, and converts chats into sales automatically.
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About the MOON Chat: AI Sales Assistant
MOON Chat is an AI sales assistant that automatically learns your Shopify store catalog, including products, prices, stock levels, return policies, shipping information, and store pages. Shoppers get instant answers in their own words, with product recommendations shown as cards featuring photos, prices, and direct links. The assistant handles order status checks for verified order owners and communicates in 27 languages based on your storefront settings. When customers need human support, it captures their contact details and sends alerts via email or Telegram. No coding or training required—everything syncs daily to keep your AI assistant up to date with your latest inventory and policies.
Launched: September 30, 2026
Key features
- Learns your catalog, policies and pages automatically, synced daily
- Recommends products from your catalog as cards with photo, price and link
- Order status and tracking in chat, shown only to the order owner
- Chat in 28 languages, following your storefront language
- Captures leads and alerts you by email or Telegram
Integrations with:
- Telegram
Category:
Pricing of MOON Chat: AI Sales Assistant
Free
Free
- 50 conversations / month
- Up to 100 products
- Product cards in chat
- Email alerts for leads
Start
$39 / month
Plus usage charges
- 500 conversations / month
- Up to 1,000 products
- Daily catalog sync
- Store policies and pages
- Order status in chat
- Leads by email and Telegram
- Voice messages (pay per use)
Plus
$79 / month
Plus usage charges
- 2,000 conversations / month
- Up to 5,000 products
- Messenger and Instagram replies
- Appointments in Google Calendar
- Voice messages (500 / month)
- Sales tracked from chat
- Catalog sync twice a day
- Everything in Start
Pro
$159 / month
Plus usage charges
- 10,000 conversations / month
- Unlimited catalog
- WhatsApp replies (1 number)
- Messenger and Instagram replies
- Appointments in Google Calendar
- Voice messages (500 / month)
- Priority support
- Everything in Plus
