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Milly Chat
- by Viet Le
- From $39/month. Free trial available.
- by Viet Le
- From $39/month. Free trial available.
AI chat widget that helps customers find products through natural conversation, with auto-synced catalog and built-in conversion tracking.
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About the Milly Chat
Milly Chat is an AI chat widget that helps customers find products through natural conversation. Instead of searching by keywords, shoppers can ask questions like "gift for my dad who loves hiking" and get relevant product recommendations with explanations.
Your product catalog syncs automatically with the AI. Add your FAQs, policies, and other content to the Knowledge Base so customers get instant answers. Capture customer emails by offering coupons that auto-apply at checkout. Set conditional rules to show the widget based on specific pages or customer intent.
Choose from four widget formats: chat, search, slideout, or banner. The app includes built-in A/B testing with conversion attribution to track performance. Review conversation replays and analytics to understand customer queries. Go live in minutes with this AI-powered shopping assistant.
Launched: May 29, 2026
Key features
- AI product recommendations from natural conversation
- Lead capture with email + auto-applied coupons
- Knowledge Base for FAQs, policies, and merchant content
- Built-in A/B testing with conversion attribution
- Conversation replay + analytics with query insights
Category:
Pricing of Milly Chat
Starter
$39 / month
- AI product discovery via natural chat
- All 4 widget formats
- Hybrid search (semantic + keyword)
- In-chat add to cart + sticky ATC
- Knowledge base for FAQs & policies
- Conversation replay + analytics
- A/B testing with rollout control
- Multilingual conversations
Essentials
$99 / month
- Includes all Starter features
- Lead capture with email + coupons
- Brand Voice + Brand Dictionary
- Knowledge base: PDF + Markdown upload
- Curated Collection scoping
- Conditional rules (up to 3)
- Custom webhook for lead routing
- Performance, gaps & weekly insights
Core
$599 / month
- Includes all Essentials features
- CRM: Maestra, Klaviyo, HubSpot, Zendesk
- Route leads by AI intent
- Proactive engagement (time/scroll/exit)
- Social proof badges from sales data
- Curated Responses + Quizzes
- URL sync + unlimited replay history
- Remove "Powered by Milly Chat"
