Mersal Ai
- by Makaseb
- From $105/month. Free trial available.
- by Makaseb
- From $105/month. Free trial available.
Unify WhatsApp, Instagram, Messenger & Webchat in one inbox. Automate orders, cart recovery & support with AI—synced to your Shopify store.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Mersal Ai
Mersal connects your Shopify store to a unified customer engagement platform that brings WhatsApp, Webchat, Instagram, and Messenger into one inbox. When customers place orders, abandon carts, or create accounts, the app automatically syncs all data so your team can reply from a single place.
Each conversation shows full customer context and Shopify order history right beside the chat, making replies faster and more personalized without switching tabs. You can automate messages based on Shopify events like abandoned cart recovery, shipping updates, or welcome messages for new customers.
The visual automation builder lets you trigger messages when specific actions happen in your store. AI agents handle common FAQs and escalate complex questions to your team. The platform includes RTL interface support and full Arabic localization for regional businesses.
Launched: September 24, 2026
Key features
- All channels in one inbox with full Shopify context.
- Visual automations triggered by Shopify events.
- Real-time sync of products, orders, and customers.
- AI agents handle FAQs and escalate when needed.
- RTL interface and full Arabic localization.
Category:
Pricing of Mersal Ai
Growth
$105 / month
or $1,050/year and save 17%
- 5,000 Active Contacts
- 5 Users
- $10 AI Credit
Advanced
$300 / month
or $3,000/year and save 17%
- 20,000 Active Contacts
- 20 Users
- $40 AI Credit