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Merchant Copilot ‑ AI Chat Sup
- by Forgeline Labs
- Free plan available. Free trial available.
- by Forgeline Labs
- Free plan available. Free trial available.
AI chat support that answers product, order, and policy questions instantly. No code setup—just install and go live in minutes.
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About the Merchant Copilot ‑ AI Chat Sup
Merchant Copilot adds an AI support agent to your Shopify store that answers customer questions instantly, 24/7. No support queue, no lost sales.
The AI chat widget automatically indexes your product catalogue and provides real-time answers about products, variants, order status, shipping, and return policies. Shoppers get accurate product information and can check order tracking directly in chat.
Setup takes just minutes with no coding required. Install the app, sync your products, and enable the chat widget from your theme editor. Built on Claude AI with RAG retrieval technology, all answers are grounded in your actual store data for accuracy and reliability.
Launched: July 17, 2026
Key features
- AI-powered product answers — Shoppers get instant, accurate answers about your
- Live order status lookup — Shoppers can check order tracking directly in chat
- No-code setup — Enable the chat widget from your Shopify theme editor in one
Category:
Pricing of Merchant Copilot ‑ AI Chat Sup
Free
Free
- 50 AI conversations per month
- Install and try Merchant Copilot at no
Starter
$24 / month
- 500 AI conversations per month.
- Ideal for small stores
- Automate customer support and reduce tic
Growth
$79 / month
- 2,000 AI conversations per month.
- For growing stores
- Higher traffic that need reliable 24/7
Scale
$199 / month
- Unlimited AI conversations per month.
- For high-volume stores
- Enterprise-grade AI support with no caps
