Matter Chat

by Matter Development
From $39/month. Free trial available.

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by Matter Development
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on
From $39/month. Free trial available.

Answer shopper questions automatically using your store's own pages. Honest refusals become content leads, pre-sale questions turn into sales opportunities.

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About the Matter Chat

Matter Chat answers customer questions using content from your store's own pages. When shoppers ask about shipping, returns, materials, or sizing, it pulls answers directly from what you've already written and cites the source page so customers can verify the information themselves. When your content doesn't cover a question, the app honestly says so instead of guessing. These unanswered questions get logged into a ranked list, showing you exactly what content gaps exist in your store. Pre-sale questions automatically convert into leads with the full conversation attached, so you never lose potential customers. The app installs as a one-toggle theme embed with no coding required and uninstalls cleanly. Everything—conversations, analytics, and your knowledge base—lives in one dashboard for easy management.

Launched: September 23, 2026