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MailAI
- by ShopAI
- Free plan available
- by ShopAI
- Free plan available
AI-drafted support replies with live order details from Shopify. Review and send from your phone. Works with Gmail, Outlook, and IMAP.
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About the MailAI
MailAI connects your support inbox to Shopify and drafts AI-powered replies with order details, tracking info, returns, and product data. Review and send responses from your iPhone or Android device. The app works with Gmail, Outlook, and IMAP mailboxes, pulling Shopify records as needed to create accurate, context-aware drafts. You approve every reply and can adjust the tone—warm, direct, or formal—with one tap. MailAI filters out bulk mail and bots, auto-drafting only for real customers. Mailbox content, drafts, and summaries are stored to provide the service. Relevant order details may appear in saved drafts and summaries.
Launched: October 7, 2026
Key features
- Order-aware AI drafts: status, tracking, returns, and stock pulled live
- You approve every reply — adjust tone (warm, direct, formal) with one tap
- Works with Gmail, Outlook, and any IMAP support inbox
- Auto-drafts for real customers only — bulk mail and bots filtered out
- Shopify records fetched as needed; drafts and hold summaries may retain details
Integrations with:
- gmail
Category:
Pricing of MailAI
Free
Free
- 20 AI drafts per month.
- All features included
Starter
$5.99 / month
- 100 AI drafts per month.
- All features included
Pro
$12.99 / month
- 400 AI drafts per month.
- All features included
Business
$24.99 / month
- 1,000 AI drafts per month.
- All features included
