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LumiTalk AI Support
- by Luminous Tec
- Free plan available. Free trial available.
- by Luminous Tec
- Free plan available. Free trial available.
AI customer support assistant that answers questions using your store's orders, products, and shipping data—right in Shopify admin.
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About the LumiTalk AI Support
LumiTalk AI Support helps merchants manage customer inquiries directly within Shopify using AI-powered automation. The app answers common customer questions about orders, shipping, and products by pulling information from your store data. It works entirely inside the Shopify admin interface, so there's no need for external tools, separate logins, or manual copy-pasting between platforms. The AI assistant handles routine support queries instantly, reducing your support workload and freeing up time for more complex customer issues.
Launched: June 8, 2026
Key features
- AI voice answers customer questions using real store data
- Works inside Shopify admin—no separate login or tools needed
- Reduces support workload by handling common inquiries instantly
Category:
Pricing of LumiTalk AI Support
Free-Chat
Free
- AI-Powered Responses
- Support level : Email support
Lumi AI Chat
$29 / month
or $278/year and save 20%
- AI-Powered Responses
- Voice Support
- Support level : Email support
- Analytics Dashboard
- Data retention : Default
- Storage: 10 GB
- API rate limit : 1000/hour
Professional Chat
$99 / month
or $958/year and save 19%
- Advanced automation for scaling stores
- View Draft Orders
- Manage Draft Orders
- View Fulfillment Services
- View Store Locations
- Manage Returns
Enterprise Chat
$299 / month
or $2,870/year and save 20%
- Full-featured solution for large operati
- View Draft Orders
- Manage Draft Orders
- View Fulfillment Services
- View Store Locations
- Manage Returns
