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Loop Returns & Exchanges

Loop Returns & Exchanges

Simplify your returns process with automated exchanges, real-time tracking, and fraud prevention. Give customers a seamless post-purchase experience while converting returns into revenue and repeat sales.

  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot
  • Loop Returns & Exchanges Screenshot

About the Loop Returns & Exchanges

Loop simplifies returns and exchanges for online retailers through automated workflows and real-time tracking. The platform helps convert returns into exchanges, increasing customer lifetime value and revenue. Merchants can offer premium return options like at-home pickup while protecting against fraud using custom rules and blocklists. The self-serve return portal creates a smooth post-purchase experience that builds customer trust and loyalty. With features like Bonus Credit and Instant Exchanges, Loop encourages shoppers to choose exchanges over refunds. Comprehensive analytics provide insights into return patterns and customer behavior, while seamless integration with existing tools ensures efficient order management and resolution.

Key features

  • Optimize return costs with Workflows, Logistics, Point of Sale, and more
  • Incentivize exchanges using Bonus Credit, Shop Now, and Instant Exchanges
  • Protect against return fraud using Workflows, Custom Rules, and Blocklists
  • Provide a premium experience with at-home pickup and simple, self-serve returns
  • Build confidence with Tracking and learn about shopper behavior with Analytics

App highlights:

    • Use directly in Shopify admin
    • Works with the latest themes

Integrations with:

  • Shopify POS
  • Checkout
  • Customer accounts
  • Gorgias
  • Klaviyo
  • Shiphero
  • NetSuite
  • Attentive
  • Global-E

Pricing of Loop Returns & Exchanges

Checkout+

Free

  • Returns software
  • US & Canada domestic return labels
  • Return Bars
  • Advanced features
  • Package protection
  • More at link below ↓

Essential

$155 / month

  • Unlimited destinations
  • Automated return policies
  • Carrier rate shopping
  • Workflows
  • More at link below ↓

Advanced

$340 / month

  • Full Essential plan, and
  • Shop Now
  • Instant exchange
  • Bonus credit
  • Fraud prevention
  • More at link below ↓
Install from Shopify App Store

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