Login as Customer: Support
- by Magefan
- Free plan available. Free trial available.
Log in to any customer account directly from Shopify admin to provide faster support - see what customers see, help with orders, and solve issues in real-time. No passwords needed.
About the Login as Customer: Support
Key features
- Log into customer accounts with one click (with or without Multipass)
- Place orders, manage carts, and troubleshoot in real time
- Log in to customer account from any CRM and helpdesk (with API)
- Track support-related logins for transparency and compliance
- Compatible with all Shopify plans (Plus not required)
Pricing of Login as Customer: Support
Basic Plan
Free
- Log in up to 10 times per month
- Get customer consent before logging in
- Reset passwords to assist with login
- Multipass compatible (not required)
- Supports legacy & customer accounts +B2B
- View recent login history
- Log in from CRM or helpdesk (via API)
Pro Plan
$39 / month
- Unlimited customer logins
- Track orders placed via admin login
- See which accounts admins logged into
- Get customer consent before logging in
- Reset passwords to assist with login
- Multipass compatible (not required)
- Supports legacy & customer accounts +B2B
- Log in from CRM or helpdesk (via API)
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