Social Intents: AI Chatbot

Name: Social Intents: AI Chatbot
Brand: Social Intents
Availability: InStock
Rating: 5.0 (1 reviews)

by Social Intents
Free plan available

5.0 (1)

by Social Intents
5.0 (1)
on
Free plan available

AI chatbot and live chat for customer support. Answer order questions, provide product help, and chat with customers via Slack or Teams.

Install the App

Claim app

Verify your developer profile to earn a badge and build trust to your apps

About the Social Intents: AI Chatbot

Social Intents brings AI chatbot and live chat support directly to your Shopify store. The AI shopping assistant trains on your product catalog, store policies, and order data in one click, automatically handling common customer questions about order status, inventory, and return policies. When customers need human help, chats seamlessly transfer to your team through Microsoft Teams, Slack, Google Chat, or Zoom—no separate inbox required. The platform integrates ChatGPT, Claude, and Gemini for intelligent responses and includes auto-translate for multilingual support. Connect WhatsApp, Facebook Messenger, and SMS to manage all customer conversations in one universal inbox. Your AI agent provides product suggestions, answers shipping and tracking questions, and escalates to live agents when needed.

Launched: May 12, 2014

Key features

Chat with your website visitors from Microsoft Teams, Slack, Zoom, or Google
AI Chat with ChatGPT, Claude, & Gemini integration with simple human escalation.
AI answers order questions, shipping, tracking, and gives product suggestions.
Auto-Translate chats between your visitor and agent language.
Set up WhatsApp, Facebook Messenger, and SMS to route to your universal inbox.