Lexa: AI Chatbot & Live Chat
- by MCMA
- Free plan available. Free trial available.
- by MCMA
- Free plan available. Free trial available.
AI shopping assistant that answers in 30+ languages using live store data. No fake stock levels or made-up info. Hands off to your team in one tap.
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About the Lexa: AI Chatbot & Live Chat
Lexa is an AI shopping assistant that lives in your storefront chat and answers customer questions in over 30 languages. It checks your live store data before responding, so it never invents stock levels, discount codes, or product details. Lexa only recommends products that are actually in stock and available.
When shoppers need human help, the chatbot hands off the conversation to your team with one tap for live chat support. Customers can add products to cart directly in the chat without leaving the conversation.
The AI chatbot learns from your public products, collections, pages, and store policies. It shows you the most common shopper questions and suggests answers you can add. Every conversation is logged so you can see what customers ask and improve your responses over time.
Launched: July 20, 2026
Key features
- Only recommends products that are in stock, never sold-out or hidden ones
- Detects and replies in each shopper's own language across 30+ languages
- Hands the chat to your team in one tap, so you can take over and reply live
- Shows you the questions shoppers ask most, with suggested answers to add
- Lets shoppers add products to their cart without leaving the chat
Category:
Pricing of Lexa: AI Chatbot & Live Chat
Free
Free
- 50 messages/month
- Auto-detect shopper language
- Rich product cards
- 7-day conversation logs
- Manual sync
Starter
$9 / month
- 300 messages/month
- Everything in Free
- All languages, auto-detected
- Analytics & insights
- 90-day logs + auto-purge
- Semantic cache
Pro
$19 / month
- 1,000 messages / month
- Everything in Starter
- Priority sync queue
- Advanced analytics export