Leaf: AI Customer Support

Leaf answers customer questions about orders on WhatsApp, Instagram, and Messenger using AI. When shoppers message outside business hours, Leaf reads your Shopify order data and responds directly with order status, tracking information, and delivery estimates. The app verifies customer identity before sharing order details and handles policy questions using a knowledge base you create. It sends order confirmation, shipping, and cancellation updates over WhatsApp automatically. When Leaf is unsure about a question, it passes the conversation to your team with full message history so you can take over seamlessly.