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Kovax: AI Phone Support
- by Kovax
- Free to install
- by Kovax
- Free to install
AI phone agent that answers customer calls 24/7, handles order questions, returns, and transfers to your team when needed.
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About the Kovax: AI Phone Support
Kovax is an AI phone agent that answers customer calls and handles common support questions for Shopify merchants. This AI voice agent works 24/7 to manage inbound calls, including after hours, weekends, and holidays, without expanding your support team. It resolves order status inquiries, returns, cancellations, and product questions using your live catalog to keep responses accurate. When a human is needed, calls transfer to your team or a message is captured. The agent speaks multiple languages, can use local phone numbers, and also supports WhatsApp, SMS, and email from one platform. Setup takes just minutes to get your AI phone support running.
Launched: September 30, 2025
Key features
- Answers inbound customer calls with a natural AI voice agent
- Handles order status, returns, and product questions for you
- Transfers to your team or takes a message when a human is needed
- Speaks your customers' language and can use a local phone number
- Also replies on WhatsApp, SMS, and email from one agent
Integrations with:
- Shopify Admin
Pricing of Kovax: AI Phone Support
Free to Install
Free to install
- $10 free credit: calls, email & SMS
Starter
$49.99 / month
- Calls: 166 min/month
- Emails: 5,000/month
- SMS: varies by country
Growth
$199.99 / month
- Calls: 740 min/month
- Emails: 20,000/month
- SMS: varies by country
Ultimate
$399.99 / month
- Calls: 1,600 min/month
- Emails: 40,000/month
- SMS: varies by country
