News
Shopify SEO
Shopify development
Kommunicate AI Agent
- by Kommunicate
- Free plan available. Free trial available.
Automate customer support with AI agents that resolve 80% of queries instantly. Handle orders, refunds, and FAQs in 100+ languages.
Need a hand setting up this app? We are ready to help!
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Kommunicate AI Agent
Kommunicate AI Agent for Shopify automatically resolves up to 80% of repetitive customer queries through intelligent automation. The AI agent handles common questions about order status, refunds, and FAQs while capturing leads and providing real-time updates to customers.
When complex queries arise, the system escalates them to your support team via built-in live chat based on query type. All customer interactions from multiple channels are managed in one centralized location within the Kommunicate platform.
The AI agent is trained on your Shopify website content and supports over 100 languages globally. Native integrations include WhatsApp, Zendesk, Messenger, and other popular platforms, allowing you to handle tickets seamlessly across all communication channels.
Launched: December 30, 2021
Key features
- Resolve repetitive queries with AI agent trained on your Shopify website
- Handle complex queries with built-in live chat.
- Manage tickets from multiple channels in one centralized location.
- Instantly answer queries related to refunds, order status, FAQs and more.
- Supports 100+ global languages
Pricing of Kommunicate AI Agent
Free Plan
Free
- 1 AI Agent
- 2 User Seats
- Live Chat
- 250 Unique visitors per month
- Omnichannel Agent Panel
- Agent Mobile App
Essential Plan
$25 / month
- Free Plan+
- 250 conversations per month
- AI agent & CSAT Analytics
- Pre chat lead collection
- Ready to use AI agent templates
- Omnichannel Integration
Unlimited Plan
$100 / month
- Essential Plan+
- Unlimited visitor per month
- Unlimited AI agent
- Mobile App Integration
- Help Center Integration
- Zapier, Zendesk, Pipedrive integration
