KYC | Know Your Customer
- by H3 Technologies
- From $10/month. Free trial available.
Protect your business from risky customers by tracking return behavior and managing orders smarter. Automatically tag frequent returners and disable COD payments to reduce return rates and losses.
About the KYC | Know Your Customer
Protect your business from excessive returns with this smart customer analysis tool. KYC (Know Your Customer) helps you identify high-risk customers by tracking return history and calculating return ratios. The app automatically flags customers with frequent returns, allowing you to review order patterns and make better fulfillment decisions. Shopify Plus merchants can automatically disable Cash on Delivery (COD) payments for customers with high return rates, helping prevent potential losses. Monitor customer behavior, reduce return rates, and maintain healthy profit margins with detailed customer insights and automated risk management features.
Key features
- Track customer return behavior and calculate return order ratios easily.
- Auto-tag risky customers based on return thresholds for quick review.
- Disable COD at checkout for repeat returners (Shopify Plus only).
Pricing of KYC | Know Your Customer
Basic
$10 / month
- Includes up to 2500 orders per month
- Risk Tagging
- Block COD on checkout
- Cancellation Rating System
Advance
$25 / month
- Includes up to 10000 orders per month
- Risk Tagging
- Block COD on checkout
- Cancellation Rating System
Premium
$50 / month
- Includes up to 30000 orders per month
- Risk Tagging
- Block COD on checkout
- Cancellation Rating System
