Knova ‑ Clarity that converts
- by Knova
- From $59/month
- by Knova
- From $59/month
Answer customer questions right where they shop. Reduce cart abandonment, cut support tickets, and increase conversions with AI.
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About the Knova ‑ Clarity that converts
Knova puts an AI assistant right where customers need help most—on your product pages, collections, and homepage. It answers questions about sizing, availability, returns, and care using your store's actual data: products, metafields, reviews, blog posts, and policies. Customers get instant answers without leaving the page or opening help articles.
For logged-in customers, Knova personalizes responses using their order history and past purchases. The assistant also recommends products with real-time stock and variant checks, helping drive upsells and cross-sells.
Built-in analytics reveal which questions come up most often and where your content has gaps, so you can improve your store. Reduce cart abandonment, cut support tickets, and increase conversion rates by answering customer doubts exactly when they matter.
Launched: October 22, 2026
Key features
- In-context answers on any store page — no redirects, no help pages needed.
- Personalized responses using customer account data and order history.
- Product recommendations with real-time stock and variant validation.
- Indexes your catalog, metafields, reviews, pages, Knowledge base, and policies.
- Analytics show recurring doubts and content gaps, ready to act on.
Integrations with:
- Checkout
Category:
Pricing of Knova ‑ Clarity that converts
Starter
$59 / month
- 2,000 conversations / month
- AI assistant on the product page
- Smart recommendations
Growth
$149 / month
- 8,000 conversations / month
- AI assistant on the product page
- Smart recommendations
- Sales attribution
Pro
$299 / month
- 25,000 conversations / month
- AI assistant on the product page
- Smart recommendations
- Sales attribution
- Multilingual answers