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Keepers — Returns & Exchanges
- by 8th Origin LLC
- $29/month
- by 8th Origin LLC
- $29/month
Turn returns into exchanges with instant replacements, keep-the-item refunds for low-value orders, and automatic prepaid labels.
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About the Keepers — Returns & Exchanges
Keepers manages your complete returns and exchanges process in one command desk. Customers start returns themselves through a branded portal connected to your store. Every return request appears on your board where you can approve, reject, exchange, or refund directly against Shopify orders.
The instant exchange feature ships replacements immediately when returns are approved, keeping sales alive. Keep-the-item refunds automatically handle low-value returns without requiring customers to ship items back. Prepaid carrier labels generate automatically the moment you approve a return, making the return lifecycle simple for both you and your customers.
Launched: July 13, 2026
Key features
- Instant exchange — ship the replacement the moment a return is approved
- Keep-the-item refunds auto-approve low-value returns and skip return shipping
- Prepaid carrier label generated automatically on approval
Category:
Pricing of Keepers — Returns & Exchanges
Keepers Core
$29 / month
- Instant exchange included
- Keep-the-item refunds
- Auto carrier labels
- Branded returns portal
