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Keepback

Keepback

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Turn returns into revenue by offering customers store credit or discounts to keep items they planned to return.

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  • Keepback Screenshot
  • Keepback Screenshot
  • Keepback Screenshot
  • Keepback Screenshot
  • Keepback Screenshot
  • Keepback Screenshot

About the Keepback

Keepback helps merchants reduce returns by offering customers store credit or discount codes to keep items they planned to return. Merchants have full control over offer values, payout methods, item-price limits, excluded product tags, and customer usage caps. When customers want to return something, they can accept the reward and keep the item instead. If they decline, Keepback submits their return request for merchant review. The dashboard tracks all offer outcomes, acceptance rates, and saved revenue, giving you clear insights into how the app protects your bottom line.
Launched: September 29, 2026

Key features

  • Set eligibility rules and customer usage limits
  • Submit return requests for merchant review
  • Track offer outcomes, acceptance rate, and saved revenue
  • Let customers keep items in exchange for store credit or discount codes

Integrations with:

  • Customer accounts

Pricing of Keepback

Standard

$15 / month

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