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Jotform AI Chatbot ‑ Live Chat
- by Jotform Inc.
- Free plan available
- by Jotform Inc.
-
Built for Shopify
- Free plan available
Automate customer support with AI chatbot. Handle inquiries 24/7, guide purchases, and provide instant help across chat, WhatsApp, and Messenger.
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About the Jotform AI Chatbot ‑ Live Chat
Jotform AI Chatbot delivers automated customer support and customer service through intelligent AI-powered help desk solutions. This AI assistant handles customer conversations across live chat, FAQ, and messaging channels 24/7, providing instant responses and real-time assistance.
The chatbot offers personalized help with products and policies while seamlessly integrating with Shopify to keep product and order details current—no coding required. Smart automation manages inquiries, guides purchases, and recommends products to customers. The support workspace combines live messaging, automated replies, and self-service answers to reduce workload and speed up response times.
Customers can reach you through multiple channels including WhatsApp, Instagram, and Messenger. The AI provides human-like responses over both chat and voice calls, resolving issues quickly while delivering consistent, scalable communication. Merchants get faster support delivery and more efficient customer interactions through this intelligent agent system.
Launched: April 16, 2025
Key features
- AI chatbots provide real-time, personalized assistance on products and policies.
- Shopify integration keeps product and order details updated no coding needed.
- Smart automation handles inquiries, guides purchases, and recommends products.
- Provide customer support over chat and voice calls with human-like AI responses.
- Your customers can communicate with you via WhatsApp, Instagram, and Messenger.
Integrations with:
- Shopify Admin,
- Canva,
- Instagram,
- Messenger,
- SMS,
- WhatsApp,
- Wordpress
Pricing of Jotform AI Chatbot ‑ Live Chat
Starter
Free
- 5 Chatbots
- 100 monthly conversations
- 10,000 monthly sessions
- 50 minutes phone calls
- 250 monthly SMS
- 10M characters of knowledge base
Bronze
$39 / month
or $408/year and save 13%
- 25 Chatbots
- 1,000 monthly conversations
- 100,000 monthly sessions
- 100 minutes phone calls
- 300 monthly SMS
- 20M characters of knowledge base
Silver
$49 / month
or $468/year and save 20%
- 50 Chatbots
- 2,500 monthly conversations
- 1,000,000 monthly sessions
- 200 minutes phone call
- 500 monthly SMS
- 50M characters of knowledge base
Gold
$129 / month
or $1,188/year and save 23%
- 100 Chatbots
- 10,000 monthly conversations
- 2,000,000 monthly sessions
- 300 minutes phone call
- 750 monthly SMS
- 100M characters of knowledge base
