Jelonyx Returns & Exchanges

by Jelonyx
From $9/month. Free trial available.

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by Jelonyx
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on
From $9/month. Free trial available.

Test return rules on real orders and manually review every return request to avoid unexpected refunds and stay in control.

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About the Jelonyx Returns & Exchanges

Jelonyx Returns & Exchanges gives you complete control over your return process to stop surprise refunds. Test your return rules against real historical orders using Preview mode to check your policy logic works correctly before going live. When ready, customers can submit return requests through a simple portal on your store domain. Every return request goes into a manual review queue where you can approve or decline each one individually. Upload custom PDF shipping labels directly for approved returns. Manage the entire returns and exchanges workflow from one central claim queue.

Launched: June 5, 2026

Key features

Preview return rules against recent orders before opening requests
Open a store-domain portal for customer return requests
Approve, decline, and upload PDF labels from one claim queue

Integrations with:

Customer accounts

Category:

Returns and exchanges Orders and shipping

Pricing of Jelonyx Returns & Exchanges

Starter

$9 / month

or $90/year and save 17%

30 live returns/month
Returns portal
Preview mode
Manual approval queue

Free trial available

Pro

$29 / month

or $290/year and save 17%

120 live returns/month
Returns portal
Preview mode
Manual approval queue