iScale Easy Support AI
- by iScale Apps
- Free plan available. Free trial available.
Handle customer emails faster with AI-powered replies, smart categorization, spam filtering, and unified customer profiles.
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About the iScale Easy Support AI
iScale Easy Support AI integrates with Shopify to help merchants handle customer emails more efficiently using artificial intelligence. The app automatically categorizes incoming messages by request type—like invoices, shipping updates, and general inquiries—while detecting spam and unwanted emails to keep your inbox clean.
With AI-generated replies that include full customer history as context, merchants can respond faster and more accurately. The app identifies returning versus new customers and displays unified customer profiles with past conversations in one place, eliminating the need to switch between Shopify and your inbox.
Easy Support AI sorts emails automatically, suggests quick replies, and keeps conversations organized without requiring external helpdesk tools. This makes customer support faster and simpler for busy online stores.
Key features
- AI-generated replies with full customer history as context
- Unified customer profiles and past conversations in one place
- Automatically sorts emails by request type (invoices, shipping updates, etc.)
- Returning vs. new customer detection
- AI spam detection and other unwanted messages to keep inbox clean
Pricing of iScale Easy Support AI
Free
Free
- 1 email account
- 50 emails/month
- 20 AI replies/month
- Automatic email categorization
Starter
$14.99 / month
or $143.88/year and save 20%
- 2 email account
- 500 emails/month
- 300 AI replies/month
- Email attachments
- Conversation history
- Automatic email categorization
- Clients notes (coming soon)
Pro
$39.99 / month
or $383.88/year and save 20%
- All in starter
- 3 email accounts
- 2000 emails/month
- 1000 AI replies/month
- Custom Ai Templates/Prompts
- Priority support
Enterprise
$69.99 / month
or $671.88/year and save 20%
- All in pro
- Unlimited email accounts
- 10000 emails/month
- 5000 AI replies/month
- Advanced stats (coming soon)
- Multi-agent support (coming soon)
- Premium support
