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iScale Easy Support AI
- by iScale Apps
- Free plan available. Free trial available.
- by iScale Apps
- Free plan available. Free trial available.
Handle customer emails faster with AI-powered replies, automatic categorization, spam filtering, and ticket management—all in one place.
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About the iScale Easy Support AI
iScale Easy Support AI integrates with Shopify to help merchants handle customer emails more efficiently using artificial intelligence. The app automatically categorizes messages by request type, including invoices, shipping updates, and spam detection, so you can stay organized without external helpdesk tools.
AI generates quick replies using full customer history as context, helping you respond faster to customer inquiries. The app identifies returning versus new customers and displays customer profiles directly in your inbox, reducing back-and-forth between Shopify and email. Tasks and tickets are automatically generated from incoming messages, keeping conversations organized. Easy Support AI sorts emails, filters spam, and creates one-click replies so merchants can save time on customer support while maintaining quality service.
Launched: December 3, 2025
Key features
- AI-generated replies with full customer history as context
- Automatically sorts emails by request type (invoices, shipping updates, spam)
- Tasks/tickets automatically generated
- Returning vs. new customer detection
Category:
Pricing of iScale Easy Support AI
Free
Free
- 1 email account
- 20 AI replies/month
- 50 emails sent/month
- 10 AI tasks/month
- Automatic email categorization
Starter
$9.99 / month
or $95.88/year and save 20%
- 2 email account
- 300 AI replies/month
- 500 emails sent/month
- 500 AI Tasks/month
- Email attachments
- Conversation history
- Automatic email categorization
- Client notes
Pro
$19.99 / month
or $191.88/year and save 20%
- All in starter
- 3 email accounts
- 1000 AI replies/mo
- 2000 emails sent/month
- 2000 AI Tasks/month
- Custom Ai Templates/Prompts
- Priority support
Enterprise
$39.99 / month
or $383.88/year and save 20%
- All in pro
- Unlimited email accounts
- Unlimited AI Tasks/month
- 10000 emails sent/month
- 5000 AI replies/month
- Advanced stats (coming soon)
- Multi-agent support (coming soon)
- Premium support
