Intercom: AI Customer Service

Intercom: AI Customer Service

  • by Intercom
  • From $39/month. Free trial available.
1.7
13 Reviews on

Intercom's AI customer service solution helps shoppers check order status themselves and lets support teams handle inquiries faster with order details right in their inbox.

Install from Shopify App Store Contact developer via Shopify App Store Add to compare
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot
  • Intercom: AI Customer Service Screenshot

About the Intercom: AI Customer Service

Intercom's AI-powered customer service solution helps reduce support inquiries by letting customers check their order status independently. When customers enter their email or order number in the Messenger, they can instantly access their order information without contacting support. For your service team, order details are seamlessly integrated into the Intercom Inbox during live chats, enabling faster and more efficient customer conversations. This self-serve approach not only saves your support team valuable time but also improves the overall customer experience by providing immediate access to order information.

Key features

  • Allow customers check their order status right from the Messenger
  • Reduce customer questions by providing self-serve order information
  • Save your support team time with order details in the Inbox

App highlights:

    • Works with the latest themes

Integrations with:

  • Salesforce
  • Facebook
  • Twitter
  • Slack
  • Github
  • zendesk

Category

Chat Helpdesk

Pricing of Intercom: AI Customer Service

Essential

$39 / month

  • Customer support for small businesses
Free trial available

Advanced

$99 / month

  • Powerful AI features for growing teams.
Free trial available

Expert

$139 / month

  • Security and reporting for larger teams.
Free trial available
Install from Shopify App Store

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