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Intellect AI Chatbot & Chat
- by Intellect AI
- From $19/month. Free trial available.
- by Intellect AI
- From $19/month. Free trial available.
AI chatbot and live chat trained on your store. Answers questions, tracks orders, recommends products, and escalates to your team when needed.
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About the Intellect AI Chatbot & Chat
Intellect AI Chatbot & Chat brings AI-powered customer support and live chat to your Shopify store. The chatbot trains on your products, FAQs, policies, and documents to answer shopper questions accurately around the clock.
The AI handles order tracking, refunds, and cancellations automatically while shoppers browse. It recommends products, bundles, and add-ons from your catalog to increase sales directly in chat. When complex questions arise or customers need personal attention, the chatbot escalates to your team with full conversation context.
Your team manages all customer conversations—live chat, WhatsApp, email, and SMS—in one shared inbox. You can track which chats convert to orders and customize the AI avatar with your brand's tone, name, and visuals for a consistent shopping experience.
Launched: January 13, 2026
Key features
- 24/7 support: order tracking, refunds and cancellations handled automatically
- Sales in chat: product recommendations, bundles and add-ons from your catalog
- One inbox: live chat, WhatsApp, email and SMS conversations in one place
- Human handoff: the AI passes complex or unhappy shoppers to your team
- Your brand: a custom AI avatar with your own tone, name and visuals
Integrations with:
- Checkout,
- Shopify Admin
Category:
Pricing of Intellect AI Chatbot & Chat
Basic
$19 / month
or $190/year and save 17%
- 50 AI conversations / month
- Up to 100 pages
- AI trained on products & FAQs
- AI avatar & tone customisation
- 2 team members
- Train AI with up to 500 products
- 24/7 automated support
Standard
$49 / month
or $490/year and save 17%
- 300 AI conversations / month
- Up to 1000 pages
- Live chat (human handoff)
- Advanced workflows & automations
- Product recommendations & upsell
- Analytics dashboard
- File upload & website training
- 5 team members
Growth
$99 / month
or $990/year and save 17%
- All Standard plan features +
- 900 AI conversations / month
- Up to 3000 pages
- Email support channel
- Page wise nudges & personalization
- Advanced analytics
- AI product bundling
- Unlimited team members
Enterprise
$199 / month
or $1,990/year and save 17%
- All Growth plan features +
- 2,700 AI conversations / month
- Unlimited pages
- Multi-language AI agent
- Remove branding (white-label)
- AI trained on agent conversations
- Unlimited team members
- All Channels
