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InsightLab Comms Hub
- by Insight Retail Management
- Free to install. Additional charges may apply.
- by Insight Retail Management
- Free to install. Additional charges may apply.
Chat with customers via email and SMS from one central hub. Manage conversations, send documents, and save time with message templates.
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About the InsightLab Comms Hub
InsightLab Comms Hub brings all your customer communications together in one central place. Chat with customers through email and SMS directly from the hub. Access and manage all customer messages easily, reply quickly, and keep track of every conversation without switching between different platforms.
Save time by creating frequent messages that you can send to customers with just a few clicks. Upload and attach documents to your messages when needed. The app lets you create staff members for your team and control their permissions, so everyone has the right level of access to customer communications.
Launched: July 13, 2026
Key features
- Access all messages with your customers in the hub.
- Message, reply and chat with your customers using both email and sms.
- Create and upload documents to attach to your messages.
- Create frequent messages that can easily be sent to customers.
- Create staff members for your company and manage their permissions.
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Pricing of InsightLab Comms Hub
Comms Hub
Free to install
