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IllumiChat
- by IllumiChat
- Free plan available
- by IllumiChat
- Free plan available
AI customer support that answers order, shipping, and product questions automatically—so your team can focus on growing your business.
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About the IllumiChat
IllumiChat is an AI customer support agent that connects directly to your Shopify store to answer order and shipping questions automatically. It understands your products, orders, shipping status, policies, and FAQs to give customers accurate answers instantly without waiting for human support.
Instead of managing another helpdesk, this AI assistant resolves common customer questions 24/7 so your team can focus on higher-value conversations and growing the business. Customers can check order status and get instant answers before they leave your store.
Install in minutes and handle thousands of support conversations without hiring additional staff. Customize responses to match your brand voice while the AI handles repetitive support requests automatically.
Launched: May 27, 2026
Key features
- 24/7 AI Customer Support: Resolve customer questions instantly, anytime.
- Instant Order Tracking: Customers check order status without contacting support.
- Scalable Customer Support: Handle thousands of conversations without hiring.
- Customizable AI Assistant: Match responses to your brand voice and tone.
- Conversion-Friendly Chat: Answer shopper questions before they leave your store.
Integrations with:
- GitHub,
- HubSpot,
- Instagram,
- Messenger,
- Notion,
Pricing of IllumiChat
Free Plan
Free
- Up to 100 credits/month
- Community support
- Basic analytics
- 1 team members
- 1 Custom Assistant
- Standard integrations
Pro Plan
$49 / month
or $470/year and save 20%
- Up to 1,200 credits/month
- Priority support
- Advanced analytics
- 3 team members
- 3 Custom Assistants
- All integrations
- Custom branding
- API access
