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Hikari CS
- by Hikari CS
- Free plan available. Free trial available.
- by Hikari CS
- Free plan available. Free trial available.
AI-powered helpdesk for ecommerce. Unify email, chat, Instagram & Facebook DMs. 24/7 AI agents handle FAQs in 100+ languages.
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About the Hikari CS
Hikari CS is an AI-powered helpdesk designed specifically for Ecommerce businesses. This customer service platform unifies email, live chat, Instagram, and Facebook DMs into one inbox, making it easier to manage all customer conversations in a single place.
The AI Copilot helps support agents respond faster to customer inquiries, while AI Agents automatically handle common questions like FAQs and order tracking around the clock. With native Ecommerce integration, you get instant access to real-time order data and customer history without switching between tools.
Hikari CS provides 24/7 multilingual support in over 100 languages, allowing you to assist customers anytime, anywhere. The AI self-service agent lets customers resolve issues on their own, reducing ticket volume while maintaining fast, personalized service. Grow your business with cost-efficient customer service that scales with your needs.
Launched: March 22, 2024
Key features
- AI-powered helpdesk — Resolve tickets faster with AI Copilot and automation.
- 24/7 multilingual support — Assist customers in 100+ languages, anytime.
- Native Ecommerce integration — Access orders and customer history in one place.
- AI self-service agent — Let customers resolve issues on their own, 24/7.
Integrations with:
- Checkout
Category:
Pricing of Hikari CS
Free
Free
- Up to 50 conversations/month
- No monthly fee
- For new stores and entrepreneurs
- Unified inbox with all channels
- Native Ecommerce Integration
- AI Mini models
- AI Copilot & self-service
- Product Insight reports
AI Lite Plan
$10 / month
- $0,16 per conversation
- $10 minimum base fee, including 62 conv.
- Unlimited conversations
- Remove branding
- Automatic translation (3)
AI Pro Plan
$10 / month
- $0,32 per conversation
- $10 minimum base fee, including 32 conv.
- Most advanced AI models (e.g., GPT-5)
- AI Report analysis
- AI Image recognition
- AI Voice
- AI internal assistant
- Automatic translation (20)
