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Hermie

Hermie

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AI chatbot that answers customer questions instantly using your store products, collections, and custom knowledge base.

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  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot
  • Hermie Screenshot

About the Hermie

Hermie is an AI customer service chatbot designed for Shopify stores. It automatically learns from your products, collections, and store pages to answer customer questions instantly about product details, shipping, and returns. Build a custom knowledge base with your own Q&A to handle FAQs, policies, and business rules. Products sync automatically through real-time webhook updates, keeping information current without manual work. The chat widget integrates cleanly into your storefront and supports multiple languages. Collect customer feedback and receive email notifications to stay informed about customer interactions.
Launched: August 28, 2026

Key features

  • AI chatbot trained on your products, collections and store pages
  • Custom knowledge base for FAQs, policies and business rules
  • Automatic product sync with real-time webhook updates
  • Collect customer feedback and send email notifications
  • AI chatbot trained on your products, collections and store pages

Pricing of Hermie

pro

$9.99 / month

business

$39.99 / month

enterprise

$88.99 / month

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