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Gorgias

Create 5-star customer experiences, one conversation at a time.

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    (Based on Shopify AppStore)

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  • Developers: Gorgias Inc.
  • Price: From $10/month. Free trial available.
Gorgias

App highlights:

    • Popular with businesses in United States
    • Works with the latest themes

Integrations with:

  • Shopify Flow
  • Klaviyo
  • Yotpo
  • Attentive
  • Recharge
  • Aircall
  • 20+ Integrations

About the Gorgias

Gorgias is a customer experience platform that combines all your support channels into one inbox. Every interaction is attached to relevant customer data pulled straight from Shopify. Plus, it integrates with 100+ apps. No matter your store size, Gorgias can instantly handle all your support tickets with smart automation and AI, making your support team and customers happy.

Key features

  • Omnichannel: Unify email, chat, voice, TikTok, Instagram & more in one inbox
  • Order management: Edit, refund, duplicate, and cancel orders on Gorgias directly
  • Fast responses: Resolve questions promptly using AI-powered ticket management
  • Data-driven: Learn how your support team generates sales with Revenue Statistics
  • Offer 24/7 support: Answer FAQs with a Help Center, chat & website campaigns

Pricing of Gorgias

Starter plan

$10 / month

Includes:

  • 3 customer support agents
  • 50 tickets per month included
  • Live chat

Basic plan

$60 / month

Includes:

  • Unlimited customer support agents
  • 300 tickets per month included
  • Live chat
  • Customer service
  • Automation add-on available

Pro plan

$360 / month

Includes:

  • Unlimited customer support agents
  • 2000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available

Advanced plan

$900 / month

Includes:

  • Unlimited customer support agents
  • 5000 tickets included
  • Live chat
  • Customer service
  • Automation add-on available
Install from Shopify appstore

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