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SB: Helpdesk Ticketing & FAQs

SB: Helpdesk Ticketing & FAQs

Get complete customer support with AI-powered FAQs, product tabs, and live chat. Handle all support tickets from email, chat, and Messenger in one place while offering 24/7 self-service options.

  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot
  • SB: Helpdesk Ticketing & FAQs Screenshot

About the SB: Helpdesk Ticketing & FAQs

Deliver better customer support with this complete helpdesk ticketing system and AI-powered FAQ solution. Create comprehensive FAQs instantly using ChatGPT-4 and translate them seamlessly through LangShop. The app combines live chat, email support, and Facebook Messenger in one central inbox, making customer service management simple and efficient. Set up a professional knowledge base, add product tabs, and implement a self-service widget with order tracking on any page. With 25+ ready-to-use templates and multi-channel support options, you'll provide fast, reliable assistance that builds customer loyalty and satisfaction.

Key features

  • Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
  • 25+ templates: for FAQ page, self-service widget, contact form, product tabs
  • Easily add product tabs, share content across multiple products with shared tabs
  • Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
  • Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget

App highlights:

    • Works with the latest themes

Integrations with:

  • LangShop
  • ChatGPT
  • Facebook Messenger

Category

Pricing of SB: Helpdesk Ticketing & FAQs

Free

Free to install

  • Limited FAQs (customizable) & templates
  • Custom CSS
  • Widget with FAQs, order tracking
  • Unlimited product tabs
  • Live chat/chatbot (1)
  • Helpdesk (10 tickets/mo)

Basic

$5.99 / month

or $59.99/year and save 17%
  • Unlimited FAQs (with GPT-4)
  • Multilingual FAQs (up to 3)
  • Premium templates
  • Unlimited shared tabs
  • Unlimited LiveChat & Chatbot
  • Unlimited support agents
  • Helpdesk (50 tickets/mo)
  • No branding

Standard

$19.99 / month

or $199.99/year and save 17%
  • Everything in Basic, plus:
  • Helpdesk (300 tickets/mo)
  • FAQ translations (up to 5)

Advanced

$49.99 / month

or $498.96/year and save 17%
  • Everything in Basic, plus:
  • Helpdesk ticketing system (1000 tickets)
  • Unlimited FAQ translations
  • Support priority
  • Feature request priority
Install from Shopify App Store

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