HelpCenter: AI FAQ+Help Center
Turn conversations into conversions during BFCM: AI SEO-friendly FAQ builder, live chat, helpdesk
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Raiting
4.7(Based on Shopify AppStore)
- 1335 Reviews
- Developers: Shark Byte, Inc
- Price: Free to install. Free trial available.
App highlights:
-
- Use directly in Shopify admin
- Works with the latest themes
Integrations with:
- LangShop
- ChatGPT
- Facebook Messenger
About the HelpCenter: AI FAQ+Help Center
Key features
- Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
- 25+ templates: for FAQ page, self-service widget, contact form, product tabs
- Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget
- Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
- Must-have app to improve customer service during Black Friday & Christmas sales
Pricing of HelpCenter: AI FAQ+Help Center
Free
Free to install
Includes:
- Limited FAQ articles & pre-built templates
- Customizable FAQs, help widget
- Livechat, chatbot (1)
- Helpdesk, 10 tickets/mo
- HelpCenter branding
Basic
$5.99 / month
Includes:
- GPT-4
- Unlimited FAQs/categories
- Premium templates
- FAQ translation, images
- Unlimited live chat/chatbot
- Helpdesk, 50 tickets/mo
- No branding
Standard
$19.99 / month
Includes:
- All from Basic, and:
- Helpdesk, 300 tickets/mo
- FAQ translations, up to 5
- Click See all pricing options to see over 45 available features
Advanced
$49.99 / month
Includes:
- All from Standard, and:
- Helpdesk ticketing system, 1000 tickets/mo
- FAQ translations, unlimited
- Support priority
- Feature request priority
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