HelpCenter: AI Helpdesk & Chat

Name: HelpCenter: AI Helpdesk & Chat
Brand: Shark Byte, Inc
Availability: InStock
Rating: 4.6 (318 reviews)

by Shark Byte, Inc
Free to install. Free trial available.

4.6 (318)

by Shark Byte, Inc
4.6 (318)
on
Free to install. Free trial available.

AI-powered helpdesk with live chat, FAQ builder, and knowledge base. Manage tickets, reduce support time, and help customers faster.

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About the HelpCenter: AI Helpdesk & Chat

HelpCenter is an AI-powered helpdesk that helps you deliver faster customer support. Manage customer inquiries through live chat, build a self-service knowledge base, and create FAQ pages with ChatGPT. The app simplifies ticket management and reduces repetitive questions by letting customers find answers on their own. Connect with shoppers via Facebook Messenger, add a help center widget with contact forms and order tracking to any page, and use product tabs to share content across multiple products. Choose from 25+ templates for your FAQ page, self-service widget, and contact forms. Perfect for handling order inquiries, answering product questions, and providing omnichannel support before and after purchase - all from one easy-to-use platform.

Launched: December 8, 2015

Key features

Create a separate FAQ page, help center, knowledge base, product FAQs w/ ChatGPT
25+ templates: for FAQ page, self-service widget, contact form, product tabs
Easily add product tabs, share content across multiple products with shared tabs
Self-service: add a widget w/ a contact form, order tracking & FAQs on any page
Omnichannel support: live chat, facebook messenger, help desk, chatbot, widget