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Help Scout

Happy customers, growing business.

  • Raiting

    4.5

    (Based on Shopify AppStore)

  • 23 Reviews
  • Developers: Help Scout
  • Price: From $25/month. Free trial available.
Help Scout
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
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  • Help Scout Screenshot
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  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot

App highlights:

    • Popular with businesses in United States

Integrations with:

  • HubSpot
  • Mailchimp
  • Campaign Monitor
  • Zapier
  • Klaviyo
  • Slack

About the Help Scout

Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!

Key features

  • Work as a team on your email, live chat, and social conversations, in one inbox
  • Provide instant answers to FAQs with self-service options
  • Leverage AI to help your team respond faster
  • View detailed customer and order information alongside every conversation
  • Edit, duplicate, cancel and refund orders directly in Help Scout

Pricing of Help Scout

Standard

$25 / month

Includes:

  • 2 inboxes
  • 1 Docs site
  • In-app messaging
  • Beacon help widget
  • Custom reports
  • API and 100+ integrations

Plus

$50 / month

Includes:

  • 5 inboxes
  • 2 Docs sites w/ restricted access
  • 25 light users
  • Advanced permissions and tracking
  • Teams
  • AI assist
  • AI summarize

Pro

$780 / year

Includes:

  • 25 inboxes
  • 10 Docs sites w/ restricted access
  • 50 light users
  • Enterprise security
  • HIPPA compliance
  • Dedicated Account Manager
Install from Shopify appstore

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