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Help Scout

Happy customers, growing business.

  • Raiting

    4.5

    (Based on Shopify AppStore)

  • 23 Reviews
  • Developers: Help Scout
  • Price: Free plan available. Free trial available.
Help Scout
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot
  • Help Scout Screenshot

App highlights:

    • Popular with businesses in United States

Integrations with:

  • HubSpot
  • Mailchimp
  • Campaign Monitor
  • Zapier
  • Klaviyo
  • Slack

About the Help Scout

Delight and retain your customers with Help Scout—the all-in-one customer support platform for growing companies. Simple-yet-powerful features allow you to handle incoming requests, give answers in an instant, and send messages beyond the inbox. You can learn the platform in less than an hour and become a power user in less than a day. You’ll be providing fast, personalized service in no time!

Key features

  • Work as a team on your email, live chat, and social conversations, in one inbox
  • Provide instant answers to FAQs with self-service options
  • Leverage AI to help your team respond faster
  • View detailed customer and order information alongside every conversation
  • Edit, duplicate, cancel and refund orders directly in Help Scout

Pricing of Help Scout

Free

Free

Includes:

  • Unlimited users
  • Up to 50 contacts/mo
  • Unlimited AI access
  • Inbox: all channels
  • 1 Docs site
  • Help widget
  • In-app messages
  • Paid upfront annually

Standard

$50 / month

Includes:

  • For 100 contacts/mo
  • 2 inboxes
  • 1 Docs site
  • In-app messaging
  • Beacon help widget
  • CSAT ratings
  • API and 100+ integrations
  • Paid upfront annually

Plus

$75 / month

Includes:

  • For 100 contacts/mo
  • 5 inboxes
  • 3 Docs sites, restricted access
  • Advanced permissions w/ tracking
  • Teams
  • Custom views
  • Paid upfront annually
Install from Shopify appstore

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