heard Post Purchase NPS Survey
- by Heard
- From $4.95/month. Free trial available.
Get customer feedback, reduce churn, and grow sales with automated NPS surveys that turn opinions into actionable insights.
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About the heard Post Purchase NPS Survey
Heard helps you collect customer feedback through post-purchase NPS surveys that run automatically after every order. Get real insights into what customers think, reduce churn, and build loyalty without extra effort.
The app shows your NPS score, top feedback reasons, and response rates in an easy-to-read analytics dashboard. You'll see exactly what's working and what needs attention. Upcoming AI-powered summaries will highlight key strengths and weaknesses from customer responses.
Whether you run a small shop or an established brand, Heard makes gathering feedback simple and actionable. You're not just asking questions—you're showing customers their voices matter and using their opinions to grow your business and improve sales.
Launched: December 12, 2025
Key features
- Automated Post-Purchase Surveys Collect NPS feedback automatically
- Insightful Analytics Dashboard See NPS score, top reasons, and response rates
- Upcoming-AI-Powered Feedback Summaries AI highlights key strengths and weakness
Pricing of heard Post Purchase NPS Survey
Basic
$4.95 / month
- Up to 100 survey responses
- Up to 100 Email survey delivery
- Advanced NPS analytics
- Basic support
Standard
$14.95 / month
- Up to 1,000 survey responses
- Up to 1,000 Email survey delivery
- Advanced NPS analytics
- Negative feedback alerts
- Priority support