Alhena: Shopping & Support AI
- by Gleen AI
- Free plan available
Meet Alhena, your AI shopping assistant that helps customers find products, answers support questions, and manages reviews - all in your brand's voice. Works 24/7 with Shopify Inbox integration.
About the Alhena: Shopping & Support AI
Key features
- Shopping Assistant: Recommends products, bundles & upsells in real time
- Sales AI: Sends smart chats and discounts to turn browsers into buyers
- Support AI: Answers order, shipping & return questions 24/7, no agents
- Seamless handoff: Escalate complex chats to Shopify Inbox or helpdesk apps
- Perfectly On-Brand: AI responses crafted to match your brand’s unique voice.
Pricing of Alhena: Shopping & Support AI
Free
Free
- Up to 25 conversations per month
- 500 URLs (SKUs) in knowledge base
- Single AI Agent for many user channels
- Great for new DTC Brands
Pro
$239 / month
- At $1.2 per conversation for up to 200
- 50,000 URLs (SKUs) in the knowledge base
- Advanced Analytics on usage, revenue etc
- AI-Powered Review Management & Response
- Social Commerce to manage social media
- Up to 5 AI Agents including API Agents
- Automated Knowledge Refresh
Growth
$599 / month
- At $0.91 per conversation for up to 550
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
Scale
$1,199 / month
- At $0.83 per conversation for up to 1200
- Ideal for Mid-sized, growing teams
- 50,000 URLs (SKUs) in the knowledge base
- Advanced AI Analytics on usage, revenue
- AI-Powered Review Management & Response
- Up to 5 AI Agents including API Agents
- Social Commerce to manage social media
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