Gladly: AI‑Powered CX Platform

Deliver exceptional customer experiences with Gladly's AI-powered platform that combines efficiency and personal care. The platform maintains seamless conversations across all channels without ticket systems, while providing complete order context. Customer AI handles routine support tasks automatically, letting your team focus on meaningful customer interactions. Manage orders, process refunds, and track revenue impact directly in Gladly without switching to Shopify admin. The platform uses Shopify data to personalize support and identify VIP customers, helping brands deliver outstanding service without extensive resources. Experience intelligent, contextual customer support that scales with your business.