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Gladly: AI Shopping Assistant
- by Gladly Inc
- Free plan available
- by Gladly Inc
- Free plan available
AI shopping assistant that helps customers find products, compare options, and buy in chat—then remembers them for support later.
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About the Gladly: AI Shopping Assistant
Gladly is an AI shopping assistant that helps customers find products, compare options, and complete checkout directly in chat. It connects to your Shopify catalog and order data to recommend the right products based on shopper questions and preferences.
The assistant remembers every conversation and past purchase, so when customers return to ask about order status, returns, or new products, it already knows their history. Shoppers can add items to cart and buy without leaving the chat.
Gladly handles post-purchase questions like tracking and returns, then seamlessly hands off to your team with full context when needed. It synthesizes product reviews, compares items side-by-side, and answers questions to help shoppers make confident decisions.
Launched: February 16, 2021
Key features
- Product discovery: Recommends the right products from your catalog in chat
- Compare options: Answers product questions, compares items, synthesizes reviews
- Buy in chat: Shoppers add to cart and check out without leaving the conversation
- Remembers every shopper: Past purchases and preferences carry into every chat
- After the sale: Handles orders and returns, then hands off with full context
Integrations with:
- Checkout,
- 50+ Integrations,
- Attentive,
- Klaviyo,
- Postscript,
- Stella Connect,
- Yotpo
Pricing of Gladly: AI Shopping Assistant
Free plan
Free
- 100 AI interactions to test out
- AI agent for chat & email
- Shopify product recommendations
- Integrates with Shopify, Klaviyo & more
- 1 team member seat
Starter cap
$250 / month
- $1.50 per AI Resolution
- $0.25 per AI Assist
- $120/mo per team member
