getease, AI‑first support

by Reruption GmbH
Free to install. Additional charges may apply.

0.0 (0)

by Reruption GmbH
0.0 (0)
on
Free to install. Additional charges may apply.

AI-powered support that automatically resolves returns, claims, and customer questions across all channels—email, chat, and more.

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About the getease, AI‑first support

getease is an AI-powered support system built specifically for Shopify merchants to automate customer service across all channels. This intelligent platform automatically handles returns, claims, address changes, and general customer support requests without manual intervention. The app features a smart chatbot that answers customer questions directly on your website while providing product consultation, cross-sells, and upsells. It works seamlessly through email, chatbot, contact forms, and other communication channels, converting every customer conversation into a support ticket. With getease, you get a unified inbox and ticket system that centralizes all customer interactions. The AI analyzes support requests to provide actionable improvement suggestions for your business. MCP support allows you to connect your existing agents when needed, combining automation with human touch for optimal customer experience.

Launched: October 19, 2026

Key features

Automatically handle returns, claims, address changes and other customer request
Chatbot that consults customers on your website
Unified inbox and support ticket system
Improvement suggestions based on customer requests
MCP support to hook up your agents