News
Shopify SEO
Shopify development
OneTap
- by Studiowaai
- From $29/month. Free trial available.
- by Studiowaai
- From $29/month. Free trial available.
Handle customer support emails from Gmail with AI-powered replies and one-click Shopify actions like refunds, returns, and order updates.
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About the OneTap
OneTap connects your Gmail inbox directly to Shopify, letting your team handle customer support emails without switching between tabs. When you open a customer message, the app uses AI to draft replies in the customer's language and your brand's tone while detecting what they need.
The app prepares matching Shopify actions right away: order status updates, refunds, cancellations, address changes, discount codes, or returns. Every action that modifies an order is shown for your team to review first and only runs after approval. Order details and customer information appear beside each email, giving your support team everything they need in one place to respond quickly and accurately.
Launched: November 6, 2026
Key features
- AI email replies in the customer's language and your tone
- One-click refunds, returns, cancellations and address changes
- Order and customer details beside every email
- Every order change approved by your team before it runs
- Discount codes and order status answers in a click
Category:
Pricing of OneTap
OneTap Basic
$29 / month
or $290/year and save 17%
OneTap Team
$69 / month
or $690/year and save 17%
OneTap Grow
$129 / month
or $1,290/year and save 17%
