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Frate Returns and Protection
- by Frate
- Free to install. Additional charges may apply.
Automate returns with AI verification, personalized exchanges, branded resale, and POS support to reduce costs and increase revenue.
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About the Frate Returns and Protection
Frate helps Shopify merchants manage returns and exchanges while reducing costs and increasing revenue. This returns management software uses AI image verification to prevent poor condition returns and fraud. Customers can exchange products for variants or completely new items with AI-powered personalized recommendations. The app includes a branded returns portal and customized emails to maintain your store's identity. Returned items that can't be restocked are resold through a branded resale feature. The embedded Shopify POS app handles in-store returns seamlessly, unifying all returns data in one place for better insights and control.
Launched: February 16, 2023
Key features
- AI image verification to reduce poor condition returns.
- Variant and new product exchanges with AI-powered personalizations.
- Branded returns and exchanges portal and customized emails.
- Branded resale to help resell returns that are ineligible to be returned.
- Embedded Shopify POS app to streamline in-store returns and unify returns data.
Integrations with:
- Shopify POS
- Gorgias
- Happy Returns
- POS
- ShipHero
- USPS
- Zowie
Pricing of Frate Returns and Protection
Returns + Protect
Free to install
- Free returns software
- All Frate features
- Funded by Package Protection
