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Fetchply AI Chatbot Live Chat
- by Rana Haroon
- Free plan available. Free trial available.
- by Rana Haroon
- Free plan available. Free trial available.
AI chatbot that answers customer questions about products, orders, and policies using your store content—with lead capture and human handoff.
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About the Fetchply AI Chatbot Live Chat
Fetchply turns your store content, product catalog, policies, and help docs into an AI chat agent that answers customer questions directly on your storefront. The chatbot handles repetitive support queries about products, policies, and orders while linking responses to source content. When human support is needed, conversations hand off to your team through the inbox.
The app captures leads during chat sessions and provides analytics showing top customer questions and unanswered requests. Merchants can review all conversations and schedule regular retraining to keep AI answers current and accurate as store content updates.
Launched: June 29, 2026
Key features
- AI chat answers based on your store content and policies
- Product catalog and order lookup for customer questions
- Conversation inbox with lead capture and human handoff
- Analytics show top questions and unanswered requests
- Scheduled retraining keeps answers up to date
Integrations with:
- Instagram,
- Slack,
- WhatsApp,
- WooCommerce
Category:
Pricing of Fetchply AI Chatbot Live Chat
Free to install
Free
- 200 messages/month
- 5 MB training data
- Website chat widget
- Unlimited live human-agent chat
- Lead capture
- WhatsApp & Instagram
Starter
$19 / month
or $182/year and save 20%
- 2,000 messages/month
- Unlimited human-agent chat - free
- 50 MB training data
- Website, WhatsApp & Instagram
- All channels & integrations
- Conversation logs
- Standard support
Pro
$49 / month
or $470/year and save 20%
- Everything in Starter
- 10,000 messages/month
- 150 MB training data
- All AI models
- Auto-retrain on content changes
- Webhooks
- Remove Fetchply branding
- Priority support
Business
$149 / month
or $1,428/year and save 20%
- Everything in Pro
- 30,000 messages/month
- 500 MB training data
- All channels & integrations
- Dedicated support
