Farnsla ‑ Chatbot AI
- by Farnsla
- Free plan available
- by Farnsla
- Free plan available
AI chatbot and free direct messaging for customer support. Connect shoppers to your team via WhatsApp, LINE, and more with smart handover.
Claim app
Verify your developer profile to earn a badge and build trust to your apps
About the Farnsla ‑ Chatbot AI
Farnsla adds a customer messaging widget to your Shopify store, letting shoppers contact your team directly through WhatsApp, LINE, and other messaging apps. Direct Messaging is completely free and connects customers to your team without requiring AI responses.
The AI Assistant can be activated whenever needed to answer common questions 24/7 using your store policies, brand information, and product content. The chatbot recommends products using synced product knowledge and allows customers to check their order status securely. No coding required to set up.
When customers need human support, Farnsla hands over conversations from AI to your team seamlessly. This gives your online store flexible customer support that works around the clock while keeping the option for personal assistance through your preferred messaging platform.
Launched: February 19, 2026
Key features
- Add an AI chatbot to your Shopify store with no code
- Answer FAQs using your policies, brand info, and store content
- Recommend products using synced product knowledge
- Let customers check order status securely
- Free Direct Messaging with AI handover to WhatsApp, LINE, and more
Category:
Pricing of Farnsla ‑ Chatbot AI
Free
Free
- 100 customer messages/month
- Define tone, policies, FAQs, brand info
- Smart, accurate product recommendations
- Secure order status lookup, instantly
- Free Direct Messaging & AI handover
- Chat history & transcripts
- Chat analytics
Basic
$20 / month
- All Free plan features included
- 300 customer messages/month
Starter
$40 / month
- All Free plan features included
- 800 customer messages/month
- Most Popular
Growth
$60 / month
- All Free plan features included
- 1,500 customer messages/month