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Exchangely:Returns & Exchanges

Exchangely:Returns & Exchanges

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Automate returns and exchanges with a self-service portal. Turn refunds into revenue by offering store credit and product swaps.

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  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot
  • Exchangely:Returns & Exchanges Screenshot

About the Exchangely:Returns & Exchanges

Exchangely automates your returns and exchanges process with a branded self-service portal that helps retain revenue. Instead of losing money to refunds, customers can easily swap items for different sizes, colors, or choose store credit. The app replaces manual email threads with a seamless returns experience, giving shoppers a reliable way to exchange products while keeping profits in your store. Manage everything from a centralized dashboard where you can review and approve return requests. Issue refunds through multiple methods including original payment, store credit, bank transfer, or custom options. By prioritizing exchanges over refunds, you'll retain more revenue while building customer trust through a consistent, easy-to-use experience. Save time on returns management and turn potential losses into opportunities for repeat purchases.
Launched: April 3, 2026

Key features

  • Branded self-service portal for easy customer returns and exchanges.
  • Turn refunds into revenue by allowing customers to swap for new items.
  • Issue refunds via original payment, store credit,Bank Transfer,custom

Integrations with:

  • Aramex,
  • Bosta,
  • DHL,
  • FEDEX

Pricing of Exchangely:Returns & Exchanges

Free

Free

  • Returns/Exchanges Portal
  • 10 requests/month
  • Perfect for testing

Starter

$19 / month

  • 50 requests/month
  • 2 team members
  • 5 carriers
  • Store Credit + Gift Card refunds
  • Email notifications
  • Basic analytics

Growth

$49 / month

  • 250 requests/month
  • 5 team members
  • Unlimited carriers
  • Custom portal branding
  • Product-specific policies
  • Exchange for different product

Pro

$149 / month

  • Everything in Growth
  • 1000 requests/month
  • Unlimited team members
  • White-label portal
  • Full REST API access
  • Advanced analytics + export
Install from Shopify App Store

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